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Help! My mac has white screened!

 
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Kissability



Joined: 19 Jul 2007

PostPosted: Wed Jun 25, 2008 10:58 am    Post subject: Help! My mac has white screened! Reply with quote

Hello,
I'm hoping someone can help me. Every time I turn on my computer, I get the white screen of death. There's a picture of a file in the middle of the screen with a question mark in it.
Does anyone know what this means? Is there an apple mac store in Seoul?
I would be really grateful if someone could help.
Thanks!
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n0mad65



Joined: 05 Mar 2008
Location: Seoul

PostPosted: Wed Jun 25, 2008 3:10 pm    Post subject: Reply with quote

Hi, that means that your mac can't find a bootable system. It could also mean that your drive is failing, so even if you fix it make sure to do regular backups.

Try booting with the software install CD or DVD that originally came with your mac and launch Disk Utilities to try to verify and repair the hard drive.

If you have a copy of Disk Warrior try that, it's saved me a couple of times by giving me enough time to recover the disk and back up the contents to a new drive.
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TeeBee



Joined: 18 Oct 2007

PostPosted: Wed Jun 25, 2008 3:19 pm    Post subject: Reply with quote

There's a Mac Store in Coex Mall that you might want to contact for help.
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tselem



Joined: 24 Apr 2006

PostPosted: Thu Jun 26, 2008 3:57 pm    Post subject: Reply with quote

There are some authorized resellers, but not official Apple Stores in Korea. If the previous suggestions don't work, try contacting an Apple Authorized Service Center.
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