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PEIGUY

Joined: 28 Mar 2004 Location: Omokgyo
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Posted: Fri Feb 09, 2007 7:16 am Post subject: Lavasoft Ad Ware Not Updating.. |
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| For some reason when I try to update my file definitions it won't update. It just says Error retrieving file when I click on web update.. anyone else have this problem? the website isn't very helpful since i'm using the free copy.. but i've tried the suggestions in their FAQ(turning firewall off etc etc) and nothing seems to work..I even uninstalled it and downloaded it again and reinstalled it to the same effect.... |
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bellum99

Joined: 23 Jan 2003 Location: don't need to know
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Posted: Fri Feb 09, 2007 4:58 pm Post subject: |
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| Not the best of programs anyway. Sometimes anti-virus software conflicts with adware. Try to turn off the anti-virus software when you install and upgrade..then turn it back on. |
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gsxr750r

Joined: 29 Jan 2007
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Posted: Fri Feb 09, 2007 5:52 pm Post subject: |
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| Are you running another firewall, like Zonealarm, and have it set to block the updates? |
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hanguker
Joined: 16 Mar 2005 Location: Korea
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Posted: Fri Feb 09, 2007 6:50 pm Post subject: |
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| Yes, check any "blocking" programs you may have. Things like peerguardian, firewalls, spyblockers...might be blocking your updates. |
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PEIGUY

Joined: 28 Mar 2004 Location: Omokgyo
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Posted: Tue Feb 13, 2007 12:01 am Post subject: |
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| I have Avast antivirus.. It was never a problem before to get it updated. It updated the other day with no problems.. I don't run any other blocking programs.. |
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