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Xbox 360 scratched/etched my game CD!

 
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Canucksaram



Joined: 29 Apr 2003

PostPosted: Mon May 19, 2008 8:43 am    Post subject: Xbox 360 scratched/etched my game CD! Reply with quote

Have any other Xbox 360 owners had their machine etch circular scratches into their game CDs? It just happened to my GTA IV disc when it was inside my Xbox.

I'm waiting to get in touch with Microsoft Korea's Xbox customer service department to see what they can do to help. Wish me luck, and if it's happened to anyone else, let me know. There are all kinds of reports about it on the Internet, but I was curious about folks here in Korea.
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mrsquirrel



Joined: 13 Dec 2006

PostPosted: Mon May 19, 2008 1:26 pm    Post subject: Reply with quote

It was a known problem with older 360's. Especially if it was vertically mounted.

They did do a disk replacement service but it would be best to speak to customer service.
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genezorm



Joined: 01 Jul 2007
Location: Mokpo

PostPosted: Mon May 19, 2008 4:11 pm    Post subject: Reply with quote

they say never move the xbizzle when it is on and there is a cd inside because it is very likely to scratch
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reaction



Joined: 08 Oct 2007

PostPosted: Mon May 19, 2008 9:38 pm    Post subject: Reply with quote

A friend of mine kicked my Xbox while it was vertical and Madden came out scratched. I used a Disc Dr. and it fixed it right up. Not sure if they sell those here.
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pkang0202



Joined: 09 Mar 2007

PostPosted: Mon May 19, 2008 11:28 pm    Post subject: Reply with quote

If the XBox360 is on, and you have a disc in there, DON'T TOUCH THE MOTHER F*CKER!!!

Don't turn it vertical to horizontal. Don't even pick it up to move it to the side. Don't even look at it.
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Canucksaram



Joined: 29 Apr 2003

PostPosted: Tue May 20, 2008 12:49 am    Post subject: Boo, Microsoft! Reply with quote

In a world of portable CD players where people give no thought to moving their player because your discs don't get fucked up, the apparent fragility of the Xbox is a serious design flaw.

In the Netherlands there is a budding movement to begin a class-action lawsuit against Microsoft, and for good reason, I think.

For such a device--one that is given to kids as young as 6 or 8 or so--to have a crippling flaw like this is beyond the pale. Boo, Microsoft!
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mrsquirrel



Joined: 13 Dec 2006

PostPosted: Tue May 20, 2008 5:14 am    Post subject: Reply with quote

Thing to remember as well is that it's spinning a lot faster than a portable CD player so the slightest wobble or knock will be magnified a lot.
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Tux



Joined: 14 Feb 2008
Location: The smallest one room ever in Guri City

PostPosted: Tue May 20, 2008 3:30 pm    Post subject: Reply with quote

Pkang is right - hell man we don't even move ours to another location anymore for fear or bumping something resulting in RROD failure or worse.

But we have definitely noticed major flaws in the dvdrom - we find that if we eject a disc w/o first turning the console off it just continues to spin as the tray is ejected causing light scratching. So yeah in summation the hardware is junk but so far we have found the exclusives to be quite good.
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