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Juregen
Joined: 30 May 2006
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Posted: Wed May 21, 2008 7:21 pm Post subject: Strange printing problem |
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I hope you can push me in the right direction.
My computer is a SAMSUNG ML-2250 black laserprinter
At the moment it is spewing page after page with only the top line having one or more characters on it, and it then proceeds to the next page.
I uninstalled the drivers and reinstalled the drivers, problem continues.
I took it of the network, problem continues.
It stops when I disconnect it from the computer, turn it of, it stops. If i then restart it doesn't print. The moment that the cable is inserted into the printer, it starts printing the garbled messages, any other print is put on hold, even if i change priorities to maximum.
My guess is that it is either a corrupt postscript file or a virus.
Additional Info
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I connected it to another computer on the network, does not display the same issue
I can also print on the printer from my computer over the network
Can it be a problem on the printer port? I connected it over the analog line (i think). |
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Temporary
Joined: 13 Jan 2008
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Posted: Wed May 21, 2008 9:16 pm Post subject: |
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You need to unplug your printer then purge your printer driver cache after you uninstall the drivers (For some stupid reason windows doesn't actually delete the cached printer drivers).. Also restart your spooler service. Currently I am using win2k so just replace the WINNT with your windows installation foldername
Steps
1. Disconnect printer. (also helps to cycle the power)
2. uninstall drivers
3. Stop printer spooler service otherwise you can't delete any directories.
(Control Panel -> Administrative tools -> Services -> Print Spooler (stop)
4. Delete stuff in the spool directory.
C:\WINNT\System32\Spool\ (Inside here delete all the folders)
5. Reboot
6 .Plug in printer. (It shouldn't be able to install it now because the cache is properly purged)
7. Install Printer drivers..
8. Print
This is a common Print issue with windows when a job is interupted through intentional or unintentional reasons. |
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Juregen
Joined: 30 May 2006
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Posted: Wed May 21, 2008 9:36 pm Post subject: |
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For some reason i am not allowed to delete certain files, even though I am logged in as Administrator.
And problem not resolved, it did start with the first page again though
looks like this "JLstart ControlMode=Common SetTime=20080522092547 BJLEND JLSTART
I am using VISTA Ultimate by the way. |
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Temporary
Joined: 13 Jan 2008
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Posted: Wed May 21, 2008 9:47 pm Post subject: |
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Juregen wrote: |
For some reason i am not allowed to delete certain files, even though I am logged in as Administrator. |
Did you Stop the printer spooler service?
If you're having problems you can also try this under "Safe Mode" Its actually much easier that way. |
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Juregen
Joined: 30 May 2006
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Posted: Wed May 21, 2008 9:55 pm Post subject: |
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Temporary wrote: |
Juregen wrote: |
For some reason i am not allowed to delete certain files, even though I am logged in as Administrator. |
Did you Stop the printer spooler service?
If you're having problems you can also try this under "Safe Mode" Its actually much easier that way. |
The thing is that your path doesn't seem to exist on VISTA. |
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Temporary
Joined: 13 Jan 2008
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Posted: Wed May 21, 2008 9:59 pm Post subject: |
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Juregen wrote: |
Temporary wrote: |
Juregen wrote: |
For some reason i am not allowed to delete certain files, even though I am logged in as Administrator. |
Did you Stop the printer spooler service?
If you're having problems you can also try this under "Safe Mode" Its actually much easier that way. |
The thing is that your path doesn't seem to exist on VISTA. |
Uhm (Original post)
Currently I am using win2k so just replace the WINNT with your windows installation foldername
C:\windows\system32\spool
You might also need to unhide systemfolders..
You didn't say what OS. I was assuming you were using winxp |
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Juregen
Joined: 30 May 2006
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Posted: Thu May 22, 2008 12:15 am Post subject: |
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I was referring to the path of the spool actually "services"
can't seem to locate it. |
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