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Why does Windows not shut down?
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Binch Lover



Joined: 25 Jul 2005

PostPosted: Thu Sep 03, 2009 12:00 am    Post subject: Why does Windows not shut down? Reply with quote

I just got a new computer about a month ago. Sometimes, I press the shut down button on Windows Vista and go out. When I come back hours later, the computer is still on and the screen says Windows is shutting down.

I tried googling the problem, but couldn't find a good answer. Something about the registry. I ran CCleaner but it didn't change anything.

What's up?
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Demophobe



Joined: 17 May 2004

PostPosted: Thu Sep 03, 2009 4:33 am    Post subject: Reply with quote

Try booting into safe mode, then shutdown from there. If it shuts down fine, then it is a service that is hanging. It also may be an open registry key (typically the user key leaked problem) and it will hang forever.

Do you have SP2 installed? I don't know if this will help, but the solution to this may actually be a bit complex, and I haven't the time to post in detail. You may want to go to the "event viewer" (in "administrative tools") and check the windows system log for errors. This will show you exactly what was hanging on shutdown and give you error codes and the like. Post those here or Google them...
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bassexpander



Joined: 13 Sep 2007
Location: Someplace you'd rather be.

PostPosted: Thu Sep 03, 2009 2:45 pm    Post subject: Reply with quote

Do you have an HP printer?

It's a known fact that the drivers on many HP printers are crap, and will make your computer hang during shutdown or sleep modes. Only had problems with XP, though.
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neil537



Joined: 15 Jan 2009
Location: Incheon, South Korea

PostPosted: Thu Sep 03, 2009 6:09 pm    Post subject: Reply with quote

I have Korean Vista, and for a while couldn't figure out what 'shutdown' was in the Start menu, so I installed a little thing on the side bar that has shutdown/restart/standby etc. When you click on the shutdown button it will automatically shutdown the computer, usually very quickly, or sometimes it will take a little longer if i've been running Bittorrent or Limewire. It has never failed to shutdown my computer though. Maybe worth a try?
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crescent



Joined: 15 Jan 2003
Location: yes.

PostPosted: Fri Sep 04, 2009 6:14 pm    Post subject: Reply with quote

neil537 wrote:
I have Korean Vista, and for a while couldn't figure out what 'shutdown' was in the Start menu, so I installed a little thing on the side bar that has shutdown/restart/standby etc. When you click on the shutdown button it will automatically shutdown the computer, usually very quickly, or sometimes it will take a little longer if i've been running Bittorrent or Limewire. It has never failed to shutdown my computer though. Maybe worth a try?

This was great. I have been trying to resist saying exactly this, in jest, and here it is in sincerity. Simple things can be challenging for microsoft.
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Demophobe



Joined: 17 May 2004

PostPosted: Fri Sep 04, 2009 11:58 pm    Post subject: Reply with quote

crescent wrote:
neil537 wrote:
I have Korean Vista, and for a while couldn't figure out what 'shutdown' was in the Start menu, so I installed a little thing on the side bar that has shutdown/restart/standby etc. When you click on the shutdown button it will automatically shutdown the computer, usually very quickly, or sometimes it will take a little longer if i've been running Bittorrent or Limewire. It has never failed to shutdown my computer though. Maybe worth a try?

This was great. I have been trying to resist saying exactly this, in jest, and here it is in sincerity. Simple things can be challenging for microsoft.


Actually, computer users are typically morons. That's why Apple exists.
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crescent



Joined: 15 Jan 2003
Location: yes.

PostPosted: Sat Sep 05, 2009 6:36 am    Post subject: Reply with quote

Demophobe wrote:
crescent wrote:
neil537 wrote:
I have Korean Vista, and for a while couldn't figure out what 'shutdown' was in the Start menu, so I installed a little thing on the side bar that has shutdown/restart/standby etc. When you click on the shutdown button it will automatically shutdown the computer, usually very quickly, or sometimes it will take a little longer if i've been running Bittorrent or Limewire. It has never failed to shutdown my computer though. Maybe worth a try?

This was great. I have been trying to resist saying exactly this, in jest, and here it is in sincerity. Simple things can be challenging for microsoft.


Actually, computer users are typically morons. That's why Apple exists.

I'm glad you can finally admit that Apple fills the niche above most users. No wonder so many Windoze faithful are lost when using Mac software... a.k.a common sense.
If the phrase "that's dumb" wasn't the first thing to run through your mind many years ago when you so intuitively pressed the 'Start' button to stop running the OS, then you need to revisit 1st grade.
Quote:
Microsoft uses the Start Menu more in each version of Windows as a way to shield novice users from the complexities of the operating system.
...Several users have protested the removal of an option to enable the classic start menu. Microsoft has stated it is 'Time to move on'. However, with the latest update, the classic Start menu has been restored

http://en.wikipedia.org/wiki/Start_menu

I nominate "time to move on" for the next shut down button label in Windows 8.
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June12345678



Joined: 19 Feb 2009
Location: Seoul

PostPosted: Sat Sep 05, 2009 8:10 am    Post subject: Reply with quote

Had no idea about the HP printer drivers screwing with XP. Now I understand why my XP is so buggy.
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eamo



Joined: 08 Mar 2003
Location: Shepherd's Bush, 1964.

PostPosted: Sat Sep 05, 2009 3:48 pm    Post subject: Reply with quote

Quote:
If the phrase "that's dumb" wasn't the first thing to run through your mind many years ago when you so intuitively pressed the 'Start' button to stop running the OS, then you need to revisit 1st grade.


No. It never ran through my mind. My mind does not demand everything to be so literal.

I can perfectly understand that the Start button opens up the window that will allow me to control my computer through the OS. One of the things I can access there are the power functions.

So, I was quickly able to comprehend that the Start button allows me to 'begin' doing whatever I want, including powering down. Not so hard. Doesn't take a quantum jump in lateral thinking to work that one out......

.......well, to most of us anyway.
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hugekebab



Joined: 05 Jan 2008

PostPosted: Sat Sep 05, 2009 4:42 pm    Post subject: Reply with quote

Windows has a safety feature that waits for all programs to shut down before it shuts down itself. I thought with Vista that there is a default set for this.

You can tweak it in the registry, try turning it down to a five second wait for other programs to shut down and then see if that helps.

open the Registry Editor (in Vista, press the Windows key, type regedit, and press Enter; in XP, click Start > Run, type regedit, and press Enter), and navigate in the left pane to HKEY_CURRENT_USER/Control Panel/desktop (or Desktop). Double-click WaitToKillAppTimeout in the right pane, and change the value data (measured in milliseconds) to 1000-if you're in a real hurry--or something larger, if you want to give your recalcitrant apps a little more time to call it quits. Click OK when you're done.

The Windows Registry key that sets the delay before killing applications at shutdown

Use this Registry key to reduce the number of milliseconds you want Windows to wait before killing apps at shutdown.
(Credit: Microsoft)

To reduce the wait before forcing hung applications to close, double-click HungAppTimeout in the right pane of the same key, and change the value data to 2000, or however many milliseconds you want to give the apps to unhang on their own. Of course, a better approach is to figure out why the app is hanging in the first place; I'll cover diagnosing hung applications in a future post: Stay tuned!

You may also want to change the value data of WaitToKillAppTimeout and HungAppTimeout in HKEY_USERS/.DEFAULT/Control Panel/Desktop key to apply the changes to all users on the system.
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