Korean Job Discussion Forums

[Quack Addict]

I understand that people make mistakes. I also understand that customer service is important for businesses to succeed. What is the 'common' practice when items are mis-priced?

I took a product up to the counter and laid down the won. The lady told me the item was mis-labed and the price is really something else. I paid the difference. I also felt inclined to say,"the price tag says #### so that is what you are getting." Anybody with retail experience that has some insight into this?

[northway]

I'm pretty sure that most chain stores in the States are required to charge you whatever the listed price is, even if it's ridiculously wrong.

[redaxe]

[madoka]

[northway]