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williammiles
Joined: 26 Oct 2011
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Posted: Sun Oct 30, 2011 8:55 pm Post subject: Apple repair in Seoul |
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Where is the best place to go for Apple repair in Seoul. My macbook pro needs...some repair. I have heard the serivce place at COEX is good. Where have people had positive experiences? |
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Yaya

Joined: 25 Feb 2003 Location: Seoul
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Posted: Sun Oct 30, 2011 8:57 pm Post subject: |
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Might wanna call their help center at 1544-2662 but you have to speak Korean. |
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eamo

Joined: 08 Mar 2003 Location: Shepherd's Bush, 1964.
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Posted: Sun Oct 30, 2011 10:11 pm Post subject: |
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If its out of warranty then you really don't want to use the Apple center......they're known for charging more than the cost of a whole new model for some repairs.
Try the Dave's poster Jackdaniels first. |
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Porksta
Joined: 05 May 2011
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Posted: Sun Oct 30, 2011 10:46 pm Post subject: |
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There is an Apple store in Times Square, don't know if they do repairs though. |
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dickierok
Joined: 05 Sep 2010 Location: Yongin
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Posted: Mon Oct 31, 2011 3:25 am Post subject: |
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try this place...
www.bs-iprimo.com
It is in Gangnam. I am not sure if they repair Macbooks but they repaired my ipod for 25k when the official Apple repairer quoted 168k.
Walk out of Gangnam station, exit 7. Walk straight for a block or 2 and keep your eye on the 4th floors of the buildings on the right hand side. Hopefully they can sort you out! |
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williammiles
Joined: 26 Oct 2011
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Posted: Mon Oct 31, 2011 4:00 am Post subject: |
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Thanks you everyone. I think I will try COEX first and see what happens, then explore my other options. It's not under warranty for sure. The damage isn't serious. It needs to be opened up and cleaned and I'm hoping that will fix the problem. |
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modernseoul
Joined: 11 Sep 2011 Location: Seoul
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Posted: Mon Oct 31, 2011 4:11 am Post subject: |
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Been to the Apple Service center in the COEX mall and was really happy with the service. However I did go with my girlfriend, and therefore I don't know the level of English spoken. But they fixed my iPod  |
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Bibbitybop

Joined: 22 Feb 2006 Location: Seoul
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Posted: Mon Oct 31, 2011 8:35 am Post subject: |
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Never go to the Frisbee repair shop in Myeongdong. Never. |
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rchristo10
Joined: 14 Jul 2009
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Posted: Mon Oct 31, 2011 8:59 am Post subject: |
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Totally a joke. Actually Apple did a terrible job at outsourcing this place (@ Coex Mall). They know little to nothing at all about repairing Apple machines and basically have a policy of exchange (I'm willing to guess at a rate of upwards to 90%) because they simply know nothing about the Apple hardware (and seem to care very little about learning anything about it as well).
I speak Korean rather well, but spent most of my time @ the Coex Mall center calling a service center somewhere outsourced in India to give the Coex Center permission just to open the machine and fiddle with it. Once they their meaningless fingering, they said they couldn't repair a simply cord malfunction and offered to exchange the 2,000 buck machine--risking my 100% loss of data.
Evidently, they didn't even know that dealing with their outsourcing contract and machine-repair policy has nothing to do with the client and instead forced me to talk to the India service center several times to apparently renegotiate or explain their business contract.
A week later, I sent the machine to Japan and got it back in a couple of days with no problem.
If you're dealing with the Coex location, then GOOD FREEPING LUCK! YOU'LL DEFINITELY NEED IT. I'd recommend staying away from the place unless you're dealing with an iPod or some other cheaper item they've learned a bit about. |
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plato's republic
Joined: 07 Dec 2004 Location: Ancient Greece
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Posted: Tue Nov 01, 2011 6:57 am Post subject: |
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Keep the suggestions coming. Anywhere else in Seoul or Bundang for that matter that repairs Macbooks? Mine is having a few problems right now. |
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Swampfox10mm
Joined: 24 Mar 2011
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Posted: Tue Nov 01, 2011 2:45 pm Post subject: |
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A friend's screen broke, and he was quoted over 600,000 won to fix it! Nice way to boost new mac sales, I guess. |
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northway
Joined: 05 Jul 2010
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Posted: Tue Nov 01, 2011 3:26 pm Post subject: |
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Swampfox10mm wrote: |
A friend's screen broke, and he was quoted over 600,000 won to fix it! Nice way to boost new mac sales, I guess. |
This is actually cheaper than fixing a screen in the States, from the research I've done (after I broke my screen). One of the guys in Yongsan can fix it for cheaper though. |
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jweeke
Joined: 12 May 2010
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Posted: Sun Nov 06, 2011 6:21 pm Post subject: |
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[email protected]
Guy's cheap, honest, and speaks English. |
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Chimie
Joined: 05 Oct 2011
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Posted: Sun Nov 06, 2011 11:53 pm Post subject: |
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I have a good friend who works in an Apple store in Seoul, she speaks English quite well. |
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soulofseoul
Joined: 23 Mar 2010 Location: Seoul
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Posted: Mon Nov 07, 2011 1:00 am Post subject: |
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More reasons to hate Apple :lol: :lol: |
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