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Computer flashes blue screen and crashes (More Info...)

 
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Newfoundlander



Joined: 29 Dec 2003

PostPosted: Fri Mar 25, 2005 7:06 am    Post subject: Computer flashes blue screen and crashes (More Info...) Reply with quote

I don't get it... every once and while it happens, and it freaks me out. I use sound editing softare (pro tools) could that jive with something else to create this bad of a result.

D


Last edited by Newfoundlander on Sun Mar 27, 2005 5:32 am; edited 1 time in total
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redbird



Joined: 07 Mar 2005

PostPosted: Fri Mar 25, 2005 8:21 am    Post subject: Reply with quote

Does the blue screen have a lot of gibberish-looking error codes on it or is it just a blue-colored screen with no writing?
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Newfoundlander



Joined: 29 Dec 2003

PostPosted: Fri Mar 25, 2005 11:51 am    Post subject: Reply with quote

a lot of error code... and I am not a man who knows such code... need help... not sure which combo is causing it.... I only have on my computer what i need... but yet, it still happens.

D
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redbird



Joined: 07 Mar 2005

PostPosted: Fri Mar 25, 2005 12:15 pm    Post subject: Reply with quote

Ooooooh! That's probably a bad thing.

Do you know how to get to the Event Logs on the computer? In the system event log, there may be some Errors marked with a red X. You might look thru the Red Errors and see if one of them mentions a bad block. "Event Log" errors don't mean much, but other Red Errors might explain the problem.

You can find the event logs by right-clicking on the My Computer icon
and choosing "Manage". There's a lot of cool stuff in "Manage" btw, but "Event Viewer" is where you'll find the logs. (You'll need to be logged in as an administrator for some of the things in Manage.)
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Demophobe



Joined: 17 May 2004

PostPosted: Fri Mar 25, 2005 1:56 pm    Post subject: Reply with quote

Go to Control Panel >> System >> Advanced >> Startup/Recovery and enable "Write an event to the system log".

While you are here, you might as well enable kernel memory dumps (complete memory dumps are cumbersome and generally unnecessary).

After the crash please post the information from the system log, as redbird said.

I would bet on a memory error before a bad block/sector, simply because it's random and more common.

To the OP....you need to give way more info here dude. As much as you can. Although you may not be able to interpret the blue screen, you can read it, yes? We need to know something about what it says.

Anyways, the event log will tell the tale. Could be RAM, could be mainboard, CPU, HDD....even a driver.
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Newfoundlander



Joined: 29 Dec 2003

PostPosted: Sun Mar 27, 2005 5:32 am    Post subject: Reply with quote

So it flashes Blue and says something about Bad_somethingorother_header....

here's the log...

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 3/27/2005
Time: 10:04:13 AM
User: N/A
Computer:

Description:
Error code 00000019, parameter1 00000020, parameter2 82e702f9, parameter3 82e70709, parameter4 1a82e8ac.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303020 31303030
0020: 50202039 6d617261 72657465 30302073
0030: 30303030 202c3032 37653238 39663230
0040: 3238202c 37303765 202c3930 32386131
0050: 63613865
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Demophobe



Joined: 17 May 2004

PostPosted: Sun Mar 27, 2005 6:03 pm    Post subject: Reply with quote

http://oca.microsoft.com/en/windiag.asp

http://www.memtest86.com/
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Newfoundlander



Joined: 29 Dec 2003

PostPosted: Sun Mar 27, 2005 7:45 pm    Post subject: Reply with quote

did it and nothing.... oh god, what is happening... I'm gonna have to send this back to toshiba... a friend of mine has the same issue. I use Pro Tools and Photshop and Illustrator... that's it.... nothin' else... What's the buzz tell me what's a happenin'...

And now I got this green text virus/spyware thing going on.... when it rains it pours.

D
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Demophobe



Joined: 17 May 2004

PostPosted: Sun Mar 27, 2005 7:55 pm    Post subject: Reply with quote

It's a laptop? Didn't know that....if so, yes, send it back. Especially if a friend has the same issues.
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