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How to Acquire Internet at Home?
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radiantchild



Joined: 05 Sep 2011

PostPosted: Fri Jan 27, 2012 5:46 am    Post subject: How to Acquire Internet at Home? Reply with quote

Hi everyone!

I am moving into a one room next week and it currently doesn't have the internet set up. I'll be living there for a year, so I know that I'll definitely need it to help me prepare for lessons and keep in touch with friends and family.

Can anyone tell me how much it is to install the internet at home (through which company) and how much the general monthly fee is?

Do I have to buy a modem or does the internet company supply it?

Also, a Korean friend told me that I might have to pay a lot because I'm only going to be there a year, but others have said most people pay around 20,000 won a month...

I'm really confused and new to all this, so any practical advice would be great. Thank you and Happy New Year!!! Smile


Note: I already asked some locals for help, but most of them just said that they had no clue how someone in my particular situation acquires internet and just shrugged me off. Confused
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ThingsComeAround



Joined: 07 Nov 2008

PostPosted: Fri Jan 27, 2012 6:45 am    Post subject: Reply with quote

Sorry to hear about your neighbors being unhelpful Confused

You have to shop around. Ask someone in your building what internet service they use and try to get contact info. Your building probably advertises for it (mine does) in the elevator or talk to your landlord.

What your friend said about one year is true- however some people sign up for the 2-3 year contract and cancel without paying too much of a penalty.

Do you have a co-teacher? Your manager at the place you work? They should be the ones helping you as they know where you live and what situation best applies.
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radiantchild



Joined: 05 Sep 2011

PostPosted: Fri Jan 27, 2012 7:08 am    Post subject: Reply with quote

Hi! Thanks for the input. I asked, but people were pretty unhelpful. I also don't know my neighbors yet, so I can't ask them. I'd like to get this figured out because it's a bit stressful to deal with the move/transition and have to deal with this as well, especially with the language barrier.

I don't mind paying more, but nobody has given me any clear numbers or information. Everyone around me seems to be humming and haughing, make my worry and feel negative about my chances of acquiring internet at a reasonable price. I was pretty much told "It's your problem. Deal with it".

So that's what I'm trying to do. Confused

If anyone has acquired internet for themselves at home while in Korea and has any concrete numbers about what they paid/pay, etc. it would be most appreciated.

Also, which company do you use and do you find their services good?

Thank you!!!
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ayahyaha



Joined: 04 Apr 2011
Location: Seoul, South Korea

PostPosted: Fri Jan 27, 2012 8:06 am    Post subject: Reply with quote

Google gave me this post: http://forums.eslcafe.com/korea/viewtopic.php?t=160016


Quote:
Here is an english website in case you didn't have it.

KT Call center (phone service) 100 extension 8
KT Call center (phone service) 02-570-7800

Otherwise you might get some luck at one of these website numbers. I hope they eventually assist you.

http://www.kt.com/eng/index.jsp


I thought there was an English customer service line for SK somewhere in these forums too, but I can't find it. I am shopping for an ISP too.
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ayahyaha



Joined: 04 Apr 2011
Location: Seoul, South Korea

PostPosted: Fri Jan 27, 2012 8:08 am    Post subject: Reply with quote

Found what I was looking for: KT, not SK.

http://forums.eslcafe.com/korea/viewtopic.php?t=204557

Good luck.
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highstreet



Joined: 13 Nov 2010

PostPosted: Fri Jan 27, 2012 9:55 am    Post subject: Reply with quote

First, you need to find out whether or not your building is pre-wired for a certain ISP. In my situation, my building can only get internet through KT QOOK. The fee is 36 a month for 100/100. If you can select any service, then I suggest calling them all up.

In my case, my building is a officetel building so they have a office in the basement. I went down, they gave me a memo with service numbers for internet, gas, etc...

If you live in a villa, best bet would be to call your landlord or ask the neighbors. Just ask them what ISP they use and you can search on Naver for a phone number.
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ttompatz



Joined: 05 Sep 2005
Location: Kwangju, South Korea

PostPosted: Fri Jan 27, 2012 3:51 pm    Post subject: Reply with quote

Moving into a villa.
Assuming you have an ARC (if you don't then NOTHING can happen till you do).
Pick a speed. cable, DSL or VDSL.
Call the provider.
They will come and string a line from the pole into your apartment.
They supply everything from the back of the computer to the pole.
You will need to sign up for a 1 year contract.

Costs vary from 15k with your local cable company to 35k for 100mbps with KT.

KT has English service that is not bad but only available during weekday office hours. 1588-8448, 82-100

SK's English service just plain sucks.

Your local cable provider won't have English service but unless you are downloading tons of movies the speed isn't an issue so the cost makes it OK. Combo packages (digital CATV/internet) run about 20k

.
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Lazio



Joined: 15 Dec 2010

PostPosted: Fri Jan 27, 2012 5:53 pm    Post subject: Reply with quote

If you can use wireless internet only than shoot me with a pm and I can help you with a solution for the time being or even permanently.
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furtakk



Joined: 02 Jun 2009

PostPosted: Fri Jan 27, 2012 6:34 pm    Post subject: Reply with quote

KT's English service is awesome!

I've had a couple problems with my line as I live in an older villa and they need to run the cable right into my place (the fibre optic cable is damaged really easily) and every time I've called with an issue they've been super helpful.

I signed up for a 1 year contract and my monthly bill is 29K for 100mbit.
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coralreefer_1



Joined: 19 Jan 2009

PostPosted: Fri Jan 27, 2012 6:44 pm    Post subject: Reply with quote

furtakk wrote:
KT's English service is awesome!

I've had a couple problems with my line as I live in an older villa and they need to run the cable right into my place (the fibre optic cable is damaged really easily) and every time I've called with an issue they've been super helpful.

I signed up for a 1 year contract and my monthly bill is 29K for 100mbit.


Same here. My building had free internet that i used for years. the connection was 100mb but the speed was never really more than 10/mb, and then naturally that was split between 11 apartments in the building.

I'm not sure if your building would be similar, but the real estate management office (budongsan) that manages my building has a specific computer guy in the neighborhood that it uses to deal with internet issues in the buildings it manages. I went through him and never had to call the internet company. Simply went to his store, gave a photocopy of the ARC, signed a contract (1 year 29,000won with KT) and that same afternoon the company tech was installing my line. Now I have a router and get my torrents/downloads MUCH faster than I was getting with the free internet that had download speeds that would be capped at 450kb/s.
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schwa



Joined: 18 Jan 2003
Location: Yap

PostPosted: Fri Jan 27, 2012 7:06 pm    Post subject: Reply with quote

Good suggestions above. Internet in Korea is considered a basic necessity so service tends to be very quick & efficient. I've moved several times & every time was able to get it up & running that same day.

One time I tried to prearrange installation two days ahead & was told it was too early, call back tomorrow. I've dealt with 3 or 4 providers & in my experience they're all pretty much same/same. Same with afterservice -- problems usually get dealt with within hours.

I'm surprised those you've reached out to have been unhelpful. Internet service is generally just a phonecall away & the young installers are typically straight-up guys who get the job done.
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furtakk



Joined: 02 Jun 2009

PostPosted: Fri Jan 27, 2012 10:56 pm    Post subject: Reply with quote

coralreefer_1 wrote:
furtakk wrote:
KT's English service is awesome!

I've had a couple problems with my line as I live in an older villa and they need to run the cable right into my place (the fibre optic cable is damaged really easily) and every time I've called with an issue they've been super helpful.

I signed up for a 1 year contract and my monthly bill is 29K for 100mbit.


Same here. My building had free internet that i used for years. the connection was 100mb but the speed was never really more than 10/mb, and then naturally that was split between 11 apartments in the building.

I'm not sure if your building would be similar, but the real estate management office (budongsan) that manages my building has a specific computer guy in the neighborhood that it uses to deal with internet issues in the buildings it manages. I went through him and never had to call the internet company. Simply went to his store, gave a photocopy of the ARC, signed a contract (1 year 29,000won with KT) and that same afternoon the company tech was installing my line. Now I have a router and get my torrents/downloads MUCH faster than I was getting with the free internet that had download speeds that would be capped at 450kb/s.


Mine isn't so bad. I kind of max out at 2.5ish mbit/s when I'm downloading torrents, but that is plenty fast for me. Besides the one or two outages, it's been fine. One of the tech guys that services the area also speaks fantastic English.
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radiantchild



Joined: 05 Sep 2011

PostPosted: Sat Jan 28, 2012 7:46 pm    Post subject: Reply with quote

Thanks for all of the info! Very Happy

@ttompatz

Do I have to press 02 or any other number from my cellphone if I call the "1588-8448" number?

Thanks again, everyone!
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ttompatz



Joined: 05 Sep 2005
Location: Kwangju, South Korea

PostPosted: Sat Jan 28, 2012 7:56 pm    Post subject: Reply with quote

radiantchild wrote:
Thanks for all of the info! Very Happy

@ttompatz

Do I have to press 02 or any other number from my cellphone if I call the "1588-8448" number?

Thanks again, everyone!


from your cell... 1588-8448 or 02100.

.
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radiantchild



Joined: 05 Sep 2011

PostPosted: Sat Jan 28, 2012 7:59 pm    Post subject: Reply with quote

Thank you again for such a quick reply!

And this is just a general question for everyone who has installed internet at home.

Is there usually an installation fee and how much is it?
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